Intelligent Technician Routing
Put the closest qualified tech on the next job without the radio chaos.
- Map view of techs in area, scheduled, and open
- Radius search from the job site
- One-click schedule from the live board
TradeTrail — Field Service Management
Run the field with smarter routes, tighter credit, and a live pipeline.
One system for dispatch, finance, and sales — intelligent technician routing, cash-flow protection, and a mobile app techs actually use on the job.
Built for trades, maintenance, and field service teams.
Every desk sees the same truth
Live dashboards from the actual TradeTrail workspace — routing, credit, and sales in one product.
Credit Manager
Protect cash flow before the next job is dispatched — limits, usage, and aging in one view.
- OK / Watch / Critical exposure at a glance
- Credit used vs. extended by customer
- Past-due invoices beside the same accounts
Sales Dashboard
See every proposal in motion so the team closes more jobs — not more spreadsheets.
- Retention risk scored on live agreements
- Site reports scheduled today
- Bidding RFPs next to the same accounts
Built for the Field
The TradeTrail field app — clock, activity, and ticket notes that follow the tech, not the office.
Clock In
Start the day from the schedule board — even before the first ticket is assigned.
Activity
Switch Yard, Prep, Drive, Work, Break, or Lunch so payroll and job cost stay honest.
Work Ticket Notes
Capture what was done, attach photos, and send it back to the office from the ticket.
Win the account. Keep the site.
Sales and account teams work from the same live records the field already updates.
Site Reports
Walk the property. Leave a record that sells the next visit.
Site Report Lookup keeps scheduled and completed inspections in one grid — customer, job site, address, and status — so account managers know what was seen on site today.
Convert a report into follow-up work without retyping the property. Dispatch already has the address. Sales already has the customer.
Account Management
Every customer, site, and contact in one lookup.
Customer Lookup is the account book: commercial, government, and property-management clients with type, address, and phone — click a row to open the full account.
Credit, tickets, proposals, and site reports hang off the same customer. No second system. No stale spreadsheet.
Coming next
These sit ahead of the screens on this page. A demo still covers routing, credit, sales, and the field app.
Route plans
One branch. One set of days.
A dispatcher chooses the branch, the dates, and contract, project, or time-and-materials work. The day stays a draft until the accepted stops are committed. The rest stay off the board.
Weather
Hold a visit when the sky does not fit the work.
Each service can name the conditions it should not run in. A forecast that breaks one of them holds that visit. A foreman or dispatcher releases it. The forecast does not clear the hold on its own.
On site
Arrive, work, and leave the stop.
The field app will notice a technician at the job site. Leaving the stop ends the work. It does not start the drive by itself.
Dashboards
Windows from the reports you already keep.
A person will be able to ask for a dashboard window from the office reports their role can already see. The window stays inside those reports.
Put TradeTrail in the trucks this month.
See routing, credit, sales, and the field app on your own jobs — not a slide deck.